In the email designer, the layouts panel is open on the left. Each layout is a standalone piece of content you can add to your email and change to meet your needs. Drag a layout from that panel into the main email design area in the middle of the screen. When you see a wide blue placeholder on-screen, you can release the mouse button to drop the layout there. See "Layouts" section below for more information on Layouts.

Note:&nbsp;If you are not sure what a particular layout is for, hover the mouse over it to find out what it is.

Click the layout you added to select it. Once selected, a dotted line will appear around the panel.&nbsp;

 To edit the text, click it. The "Edit Content" panel will open. Now you can update it. 

On the layouts that have images, you will see a grey placeholder where an image will go. Drag an image from the "Recent Images" panel on the right onto the grey placeholder. The new image should appear in its place. 

On the right side of the screen, click the "Upload Images" panel to open an image upload drop area. Choose a folder to upload your images to. Drag images from your PC/Mac onto the area indicated and they will upload. Find them on the "Recent Images" panel.

Open the "Styles" panel on the left. Find the "Email Text Style" option. Change the font, font size and font color for all regular (non-heading) text in the email.

Tip: to change the font in one panel, select the panel first - then change this option. It will only change the selected panel.&nbsp; &nbsp;

On the "Select Style" dropdown list, select the button type that you want to change.&nbsp;

You can change the text color and background color.

For both Hollow and Underline Buttons, you can change the color of the text/border. You can also change the line thickness.&nbsp;&nbsp;

Open the "Email Background" panel on the left.

The content background color is the color behind the content. The outer color is the color around the outside of the email. Change your colors and click "Apply".

Click a panel to select it. Any changes made using the style menu will only impact the selected panel. You can change the following in isolation:

The Skin panel gives you control of all fonts, font sizes and font colours from a single place. Select the font, size and colour in each section and click Apply at the bottom to apply all changes.

In the Skin panel, change the following:&nbsp;&nbsp;

The Revert panel shows a date and timestamp for every time you save the design. If you need to go back to an earlier version, click the timestamp to load that version.

You can go backwards and forwards through the timestamps. Sensorpro preserves up to 50 versions of your design.&nbsp;&nbsp;

There are two kinds of links that you can add to your email.

1. Links to your own content. For example, website links, blog links and social media links).

2. System Links. For example, "View In Browser", Document Links, Opt Out Links and Survey Links).&nbsp;&nbsp;

To add a link to your own content, highlight the text you want to link to. Clicking the "Insert Link" button on the toolbar (labeled "1" above).

To add a system link, highlight the text you want to link to. Click the "System Links" list on the toolbar (labeled "2" above). Choose the link type.

For some system link types, you may have to make a further selection. For example, to choose a survey or choose a document.&nbsp;&nbsp;

You cannot embedded videos into an email. Some email clients may either block them from appearing or break their functionality.

A workaround is to create an image that looks like a video. When contacts click it, it will launch the video in their browser or video app on their phone.

Note: Your video must be on YouTube or Vimeo. You cannot upload your own videos to Sensorpro.&nbsp;&nbsp;

"Warning: a button in your design is not linked to any web page. Add links to all buttons before sending test emails. See FAQ for more information."

You have added buttons to your design. This is a warning message to let you know that the buttons do not have any links on them. To resolve, ensure that all buttons in your email have links.

"Design contains a button or link which is not linked to any content. All links should be set before testing email as it can lead to formatting issues with some email clients."

You have added buttons to your design. If you try to send yourself a test message before linking all buttons, you will see this warning message. Buttons with blank links may cause formatting issues with some email clients. To resolve, ensure that all buttons in your email have links.

I sent myself a test email and have not received it yet. Why?

Your email queued for processing. If the queue is busy (i.e. lots of other users sending emails at the same time), then your email will have to wait in line. If you are waiting for a very long time, please contact <a href="mailto:support@sensorpro.net">support@sensorpro.net</a> and we will investigate.

Tip: Some of our queues are on a domain by domain basis. Queues for webmail domains (gmail, hotmail, yahoo, eircom for example) can be quite busy. Sending to your company address usually bypasses these busier queues.&nbsp;&nbsp;

My email is very long and does not look OK in Outlook for Windows/Mac. Why?

We have tested our layouts in as many different email clients as possible. By default they should render OK.

Outlook is a quirky email client and the bane of many email marketers due to these quirks. In this situation, it is trying to add page breaks to your email for ease of printing. 

Unfortunately, this can make a mess of your email layout. This is more noticeable if you are using several columns. 

To resolve it, note where this break happens. Add a piece of single column content (text, an image or a button) at that location instead. 

This is an issue with older versions of Outlook and is unfortunately outside of our control. Please contact <a href="mailto:support@sensorpro.net">support@sensorpro.net</a> if you need help or advice on your design.&nbsp;&nbsp;

Layouts are content blocks that you can drag and drop into your email. These content blocks are all mobile responsive and they can all be edited inline once added to your email. There are 10 categories of layouts.

From the design list, click the pencil icon.

On the Edit Properties screen, tick the "Save as template" checkbox, and click OK.

This template will now appear on the "Quickstart Email" panel on the homescreen for use in future campaigns.

Sensorpro Email Designer

Sensorpro

Getting Started

Adding Layouts

Editing Layouts